3. Use of communications and information systems that are familiar to users is a part of which key principle? A. Reliability, Scalability, and Portability B. Resilience and Redundancy C. Interoperability D. Security

The use of communications and information systems that users are already familiar with is all about making technology accessible and intuitive. When users can easily navigate systems without a steep learning curve, it enhances productivity and reduces frustration. This principle emphasizes that integrating familiar tools can create a smoother transition and better user experience. In real-world scenarios, this principle plays a significant role in training and onboarding processes within organizations. For example, if employees are used to certain software interfaces or communication platforms, introducing similar systems can lead to quicker adoption and less downtime, ultimately improving overall efficiency and engagement.