Adama is part of the executive leadership team at Bellevue Hospital. He has been tasked with survey patients and their families to determine if the hospital center is meeting their needs. This task falls under which domain of market analysis using the Five Forces Model? O the power of consumers and payers Competitive rivalry O innovatives in technology regulatory environment

Adama's task of surveying patients and their families directly taps into the power of consumers and payers, as it focuses on understanding their needs and satisfaction levels. This insight helps evaluate how much influence patients have in shaping the services offered at the hospital and can guide strategic decisions based on feedback. In the world of healthcare, the power of consumers is more critical than ever. With patients increasingly taking charge of their health choices, hospitals like Bellevue must adapt to meet expectations. By gathering insights from surveys, Adama can identify areas for improvement, ensuring the hospital remains competitive and resonates well with those it serves.