2.1 List TWO factors influencing the organisation structure of the business. \( \begin{array}{l}\text { 2.2 Read the scenario below and answer the questions that follow. } \\ \text { VBS BANK (VBS) } \\ \begin{array}{l}\text { VBS Bank is a registered financial services provider. VBS bought new and } \\ \text { advanced computers to improve service delivery. This has led to increased } \\ \text { customer base due to excellent services offered by the business. }\end{array} \\ \begin{array}{l}2.2 .1 \text { Identify ONE component of micro environment applicable to SB in } \\ \text { the scenario above. } \\ 2.2 .2 \text { Doscribe the component of micro environment identified in } \\ \text { QUESTION } 2.2 .1 \text { above. } \\ 2.3 \text { Explain the meaning of the following concepts in relation the } \\ \text { microenvironment } \\ 2.3 .1 \text { Vision } \\ 2.3 .2 \text { Mission statement } \\ 2.4 \text { Discuss the reasons why businesses need finance } \\ 2.5 \text { Advise businesses on the advantages of credit trading }\end{array}\end{array} \begin{array}{l}\text { (4) }\end{array} \)

**2.1 Factors Influencing the Organization Structure:** 1. **Business Size**: Larger companies need more complex structures to manage various departments. 2. **Industry Type**: The industry affects the structure, with tech companies having more flexible setups compared to manufacturing firms. **2.2 Scenario Analysis:** - **2.2.1 Component Identified**: Customers - **2.2.2 Description**: Customers are the individuals or organizations that use VBS Bank's services. Improved service from new computers has increased the customer base. **2.3 Concepts in Microenvironment:** - **2.3.1 Vision**: A statement of future goals that guides the business. - **2.3.2 Mission Statement**: Defines the organization's purpose and core values. **2.4 Reasons for Business Finance:** 1. **Covering Costs**: To manage daily expenses like salaries and rent. 2. **Growth Investments**: Funds for new projects and expansion. 3. **Cash Flow Management**: Ensures the business can meet its financial obligations. 4. **Innovation**: Supports research and development of new products or services. **2.5 Advantages of Credit Trading:** 1. **Increased Sales**: Attracts more customers by offering payment flexibility. 2. **Customer Loyalty**: Enhances customer relationships through flexible payment options. 3. **Cash Flow Management**: Allows businesses to sell products while managing payment schedules. 4. **Competitive Edge**: Provides a competitive advantage by catering to a broader customer base. This summary covers the key points from the original questions and answers, providing a clear and concise overview without making judgments.