Write a formal letter in response to one of the following topics. 12.1 You have bought an article of clothing from a fashion store. There is something wrong with the garment and you would like your money back. Write a letter to: The Manager, Fabulous Fashions, P.O. Box 188 , Durban, 4000 , giving details about the defective garment and requesting a refund.

The Manager Fabulous Fashions P.O. Box 188 Durban, 4000 [Date] Dear Sir/Madam, Re: Request for Refund for Defective Garment I am writing to bring to your attention an issue I have experienced with a garment recently purchased from your store, Fabulous Fashions. I bought a [describe garment: e.g., black, knee-length dress] on [date of purchase] from your [store location or branch, if known]. Upon closer inspection at home, I discovered that there is a defect in the garment which has rendered it unsatisfactory. The problem with the garment is as follows: [provide detailed description of the defect – for example: “There is a noticeable tear along the seam of the left side, which appears to be a result of poor workmanship. Additionally, some of the stitching has come undone in multiple places.”] Such defects were not apparent at the time of purchase, and I believe the garment does not meet the quality standards expected from Fabulous Fashions. Given the circumstances, I kindly request a full refund for this defective product. I have enclosed a copy of my purchase receipt as proof of purchase and the warranty information where applicable. I would be grateful if you could process this refund at your earliest convenience and advise me on any further steps required to finalize the return. I appreciate your prompt attention to this matter and look forward to a swift resolution. If you require any additional information or have further questions, please feel free to contact me at [your telephone number] or via email at [your email address]. Thank you for your time and cooperation. Yours faithfully, [Your Full Name] [Your Address] [City, Postal Code] [Your Contact Number] [Your Email Address]