Pre-test. Multiple Choice Directions. Choose the letter of your best answer. Write the chosen letter on aseparate sheet of paper. 1. What is a type of a la carte menu that has selective list of food andbeverage? A. Room Service Menu B. Table d' hote menu C. Dujourn Menu D. Menu Card 2. Wine bucket has this thing where wine bottle are placed if they are to serve cold. What is this? A. Menu B. Card C. Candy D. Ice 3. What is the first thing and last thing guest see and look at before theyorder? A. Room B. Service C. Ice D. Menu 4. Who will call the guest via telephone or send text messages? A. Security Guard B. Bellboy C. Receptionist D. Cook 5. What is a special part of hotel operations where food is servedconveniently to respective guest in their room? A. Menu Service B. Breakfast Card C. Room Service D. Breakfast Service 6. What is so called a menu with facility, hanged on door with all breakfastoptions? A. Backdoor Key B. Doorknob Key C. Bedroom Key D. Maindoor Key 7. What is the ample time before knocking again, and announce again "RoomService"? A. 5-9 seconds B. $16-20$ seconds C. $10-15$ seconds D. 21-25 seconds

C. Dujourn Menu: This is a type of a la carte menu with a selective list of food and beverages for the day.
D. Ice: Wine buckets use ice to keep wine bottles cold.
D. Menu: The menu is the first and last thing guests see before they order.
C. Receptionist: The receptionist is responsible for calling guests via telephone or sending text messages.
C. Room Service: Room service is the hotel operation where food is served conveniently to guests in their rooms.
B. Doorknob Key: This is a menu with breakfast options hung on the door.
C. 10-15 seconds: The ample time before knocking again and announcing "Room Service" is 10-15 seconds.

Supplemental Knowledge:

Understanding the various menus and services within hospitality is integral to providing superior guest experiences. Here's a brief run-down:

A la Carte Menus offer an expansive variety of individual dishes priced separately, so guests can pick and choose what they desire. mes Table d'Hote Menus provide set courses at fixed rates with limited choices available to them.
Du Jour Menus are temporary menus featuring items available during a given day. Room Service provides hotels with an on-demand delivery system whereby guests can order food and beverages directly into their rooms.

Real-Life Connections:

Imagine staying in a luxurious hotel for your vacation and, after a day filled with sight seeing, relaxing in your room and ordering dinner from room service - making for an enhanced experience that allows you to unwind without leaving the comfort of your space.

Consider how critical it is for hotel staff to effectively communicate with guests. When the receptionist calls or sends a text message confirming details about your stay or dining preferences, this ensures your needs are met quickly and precisely.

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