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Escribe dos motivos por los que la escucha activa es necesaria para que la comunicación entre dos o más personas sea eficaz.

Ask by Johnston Murphy. in Mexico
Feb 21,2025

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1. Ayuda a entender mejor lo que la otra persona dice. 2. Muestra que te importa lo que piensa la otra persona.

Solución

1. Comprensión profunda del mensaje: La escucha activa permite captar tanto el contenido explícito como las emociones y subtextos del hablante, reduciendo malentendidos y asegurando que el mensaje se interprete de manera precisa y completa. 2. Fomento de la empatía y la conexión: Al prestar atención plena, se evidencia respeto y consideración hacia el interlocutor, lo que fortalece la confianza y el vínculo emocional. Esto facilita un ambiente comunicativo abierto y colaborativo, imprescindible para resolver conflictos y construir relaciones sólidas.

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Extra Insights

La escucha activa es clave porque permite a los interlocutores sentirse valorados y comprendidos. Cuando realmente escuchamos, mostramos empatía y atención, lo que favorece un ambiente de confianza y apertura. Esta conexión emocional facilita una comunicación más honesta y efectiva, donde las ideas fluyen y las malinterpretaciones se reducen. Además, al practicar la escucha activa, se mejoran nuestras habilidades de retención y comprensión del mensaje. Al hacer preguntas clarificadoras o parafrasear lo que se ha dicho, no solo confirmamos que estamos siguiendo la conversación, sino que también ayudamos a evitar equívocos. Esto es fundamental en entornos laborales donde la precisión en la comunicación puede hacer la diferencia entre el éxito y el fracaso de un proyecto.

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