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2.7. Thando's wife, Elizabeth, recently passed away in a car accident. She had a life policy on her life, payable to Thando. The insurance company, however, refuses to pay out the proceeds of the policy, as a result of the fact that Elizabeth never disclaimed that she suffered from high blood pressure. Thando complained to his advisor about this. Choose the correct statement. A. Thando should leave the matter with his advisor to settle with the insurance company. B. Thando should lodge a complaint with the insurance company. C. Thando should immediately appoint an attorney to take the matter up with the insurance company. D. Thando should refer to the life policy agreement to confirm when the policy will paid out or not. E. None of the above 2.8. Charlene \( (78) \) had a life insurance policy at Personal Insurers for the past 12 years. She passed

Ask by Schultz Watkins. in South Africa
Mar 14,2025

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For Thando's situation, the best action is to **refer to the life policy agreement to confirm when the policy will be paid out or not**.

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Beyond the Answer

When it comes to life insurance, clarity is crucial! The subtle details in a policy can often lead to confusion during tricky situations, like in Thando's case. It’s vital to review the life policy agreement to understand all terms and conditions, especially regarding any health disclosures that need to be declared. Avoiding surprises can make a challenging time just a tad easier for loved ones! For Charlene, the situation following her passing is equally important. Insurance companies often have specific protocols to follow in these circumstances. Having all relevant documentation at hand, such as the policy number and history of payments made, will help beneficiaries navigate what can sometimes feel like a maze of bureaucracy. Insurers are obligated to process claims fairly, but knowing what to expect can ease the process!

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