The Looks Hair Salon pays most of their suppliers through EFT but they need cash to buy items such as airtime, tea, and milk several times a week. The business also buys some products for cash from various salesman who drop into the salon to promote new hair products. The owner keeps an amount of R1 000 cash in a petty cash box that is used to make these purchases. Sha has appointed Ziza, one of the hairdressers, to oversee the petty cash. The petty cash box is placed next to the till at the entrance. When Zazi is not around other hairdressers look after the petty cash box, it is not locked and everybody has access to it. Whenever Ziza and other hairdressers take money out of petty cash they write an amount and details of what they bought on the book placed next to the petty cash box. Ziza is responsible for requesting the replacement of petty cash from the owner. The petty cash is replaced more than once in a month. REQUIRED: 2.1 The owner of the salon has requested you to present to her the following : 2.1.1 Identify the FOUR problems around management and control of petty cash at "The Looks Hair Salon". (Refer to the extract provided above) (4) 2.1.2 Based on the problems identified, provide FOUR internal control measures that can be implemented to manage petty cash. (8)
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The first major issue with petty cash at The Looks Hair Salon is inadequate security. Keeping the cash box unlocked and accessible to everyone increases the risk of theft or misuse, especially with multiple people handling it. Another problem arises from the lack of daily monitoring, as Ziza is not always present to oversee transactions, which can lead to discrepancies. Additionally, having multiple individuals responsible for tracking petty cash can create confusion and errors. Finally, without a formal process for replenishing petty cash, financial oversight becomes challenging, leading to potential cash shortages. To strengthen internal control measures, the salon could implement a locked petty cash box with limited access granted only to a specific individual, reducing the risk of unauthorized use. Another measure would be to establish a documented receipt process for all petty cash purchases, requiring original receipts for expenditures to enhance transparency. Regular audits should be scheduled—perhaps weekly—to reconcile petty cash with the expense records, promoting accountability. Lastly, establishing a formalized process requiring Ziza to obtain prior approval from the owner for petty cash replenishments could ensure better budgeting and tracking of expenditures.