On a five-point rating form, a manager is asked to respond to the following question: "How flexible is this person?" This question is likely part of which type of performance management process? A. Graphic rating scale B. Management by objectives C. Behaviorally anchored rating scale D. None of the above

1. The five‐point form is a numerical scale (from 1 to 5) on which a manager rates an employee’s performance regarding a particular trait, in this case, flexibility. 2. A graphic rating scale is one in which various traits or behaviors (like flexibility) are rated using a fixed scale with a graphic or numerical representation. The design of a five-point scale fits this description. 3. Management by objectives involves setting specific performance objectives for employees and then assessing their achievement. This is not the case here. 4. Behaviorally Anchored Rating Scales (BARS) usually provide specific behavioral examples or anchors at different points on the scale. Since the question does not mention such examples, this is unlikely. 5. Therefore, the rating form described is most consistent with a graphic rating scale. The correct answer is: A. Graphic rating scale